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Frequently Asked Questions
Yes. All our formulas are made with non-toxic botanical ingredients, free from parabens, synthetic fragrances, and harsh preservatives. They are especially designed for sensitive, mature, acne-prone, or melanin-rich skin. However, we always recommend performing a patch test before first-time use.
Our products are handcrafted using base oils slowly infused with whole herbs, roots, resins, and flowers. This method extracts a wider range of beneficial compounds than essential oils alone, offering deeper and more effective results.
Some botanical ingredients may not be suitable during pregnancy or while nursing. As a precaution, we recommend consulting your healthcare provider before using any of our products during these stages.
We are deeply committed to sustainability. We use ethically sourced, wildcrafted ingredients whenever possible, produce in small batches to avoid waste, and select packaging that minimizes environmental impact.
Because our formulas are made with 100% natural ingredients and no synthetic additives, it’s normal for some products to shift in color or appear cloudy or thicker over time. These changes are natural and do not affect the quality or performance of the product.
Yes, although we recommend introducing them gradually to see how your skin responds. Thanks to their gentle, non-invasive nature, our products can complement other treatments, but a minimalist, consistent routine is always ideal.
No. As a small-batch artisanal brand, our products are not evaluated or approved by the Food and Drug Administration (FDA). They are intended for external use only and are not meant to diagnose, treat, cure, or prevent any disease.
We accept credit and debit cards, as well as other secure payment methods available at checkout. All transactions are encrypted to ensure your personal data is protected.
Yes. We value your privacy. We never sell, rent, or share your personal data. Your information is only used to process orders, communicate with you, and improve your experience. You can read our full Privacy Policy on the website.
Frequency depends on the specific product and your skin’s needs, but in general we recommend daily, consistent use. Many of our customers report visible improvements in texture, hydration, and tone within the first two weeks of regular use.